Privacy

Privacy Policy

Last updated: 09/18/2025

Introduction

Elite Indoor Cricket (“we”, “us”, “our”) respects your privacy and is committed to protecting any personal information you provide us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit eliteindoorcricket.com (the “Site”), especially when you submit your contact details (name, email, phone, address etc.).

By using our Site or providing us your contact information, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect certain personal information from you when you interact with the Site. This includes:

  • Contact details – such as your name, email address, postal address, phone number.

  • Account information – if you create a user account (username, password etc.).

  • Order information – if purchasing items (shipping address, billing address, payment info via third-party providers).

  • Communications – if you contact us via email, or sign up for our newsletter.

  • Usage Data – automatically collected info about how you use the Site (IP address, browser type, pages visited, time spent etc.).

How We Use Your Information

We use your personal information for purposes including:

  1. Communications
    To respond to your inquiries, send confirmations, updates, or other information you request.

  2. Order Fulfillment
    To process and deliver your orders, notify you about the status, handle returns or refunds.

  3. Marketing & Promotions
    If you opt in, to send you newsletters, promotions, special offers.

  4. Improvement of Services
    To analyze usage, improve the Site, fix bugs, enhance user experience.

  5. Legal Compliance & Protection
    To comply with laws, enforce our Terms of Service, prevent fraud or misuse.

Sharing of Information

We do not sell or rent your contact details to third parties. However, we may share information with:

  • Service providers who assist us (like payment processors, shipping carriers, email sending services) under confidentiality obligations.

  • Legal or regulatory authorities if required by law or to protect our rights.

  • Affiliates or business transfers (e.g. in case of a merger or sale), with appropriate safeguards.

Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. This includes use of encryption, secure servers, access controls. However, no security system is perfect; we cannot guarantee absolute security.

Data Retention

We keep your contact and related personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need the data, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have rights concerning your personal data, such as:

  • Access: request a copy of your personal data.

  • Correction: request correction of inaccurate or incomplete info.

  • Deletion: request deletion of your contact info.

  • Opt-out: of marketing communications.

  • Other rights as applicable under local law (e.g. GDPR in EU, CCPA in California).

To exercise these rights, contact us as indicated below.

Cookies & Tracking Technologies

We use cookies and similar technologies to collect Usage Data, help with site functionality, and for analytics and marketing. You can manage cookie preferences via your browser settings. Some features of our Site may not function properly without cookies.

Children

Our Site is not intended for individuals under 13 (or the applicable age in your country). We do not knowingly collect personal information from children under that age. If we become aware that we have collected such data, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please contact us:

Elite Indoor Cricket
Address: 6800 Sierra Ct, Ste D, Dublin, California 94568, United States Elite Cricket Store
Email: info@eliteindoorcricket.com
Phone: 925-230-8097